Quality Management Department
The Quality Management Department is the department which deals with implementation of Tanzania standards and any other standards that local and foreign manufacturers are certified against. The department is divided into four sections, namely Certification, Inspection, Technical Assistance to Importers and Exporters and Quality Control.

Certification Section
The Certification Section oversees the implementation of standards through established certification schemes. Currently the section is operating the following schemes:
a. tbs’ Mark certification scheme;
b. Tested product certification scheme;
c. Batch certification scheme for imports;
d. Management systems registration scheme.

Technical Assistance to Importers and Exporters Section
Every successful importer/exporter knows the value of information about conditions in targeted markets, customer preferences, competitors’ strategies, distribution systems, tariffs and quotas and so on. For this need, TBS established a service known as Technical Assistance to Importers and Exporters (TAIE). TAIE Section has the following functions:
a. it provides importers and exporters with essential information and advice on technical requirements, such as standards, regulations, codes of practice, testing and approval procedures in domestic and foreign markets;
b. technical enquiry for identification of standards, technical requirements and approval procedures;
c. pre-shipment inspection;
d. pre-sale inspection;
e. technical research and consultancy service.

Quality Control Section

The function of promoting standardization and quality assurance at the Bureau is vested in the Quality Control Section. The section
a. conducts training and offers consultancy services to organizations. The training and consultancy services are categorized into standardization, quality assurance, quality improvement and laboratory techniques and
b. conducts trainings on standard testing methods for testing various products, to ensure that local products comply with national and international standards.

Inspection Section

The Inspection Section has the following functions:
a. to conduct the day to day inspection and samples collection. This includes:
 
i.

Batch inspections at the Dar es Salaam Port and other entry points like the airports, Holili, Namanga, Tanga Port, etc and at importers’ premises;

ii.

 Routine surveillance inspections to clients licensed to use the ‘tbs’ mark and those certified under tested product certification schemes;

iii.

Pre-licence/certificate inspections to new applicants under "tbs" and tested product certification.

b. to plan the inspection schedules in such a way that the inspections are conducted as per regulations of certification schemes;
c. to prepare sectional programs and budget;
d. to prepare quarterly reports which are submitted to the Head of Department;
e. to carry out on-the job training for new standards/quality assurance officers who are appointed as inspectors;
f. to purchase open market samples for products certified under ‘tbs’ mark, tested product and batch certification schemes.


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